Frequently Asked Questions 8
Can I select a currency during payment?
Yes, you can view prices and make payments by selecting different currencies such as TL, USD, EUR, or GBP from the currency menu located in the top right corner of our website.
I'm getting an error while making a payment, what should I do?
Ensure that your card is enabled for online shopping, that your limit is sufficient, and that you are entering the 3D Secure password correctly. If the error persists, you can contact your bank or our support team.
Are taxes included in the reservation fee?
All tour prices listed on traveltourshop.com include legal taxes (VAT). No additional tax charge will be reflected later on.
Do you have a payment option during the tour?
Due to quota guarantees and operational planning, the fee for all our tours is collected online at the time of booking. We do not have an on-site payment option.
Will there be an exchange rate difference when paying with foreign credit cards?
Our website charges in your selected currency. However, depending on your bank's internal exchange rate policy, minor currency conversion differences may be reflected on your statement.
Are extra personal expenses included in the price during the tour?
No, personal expenses, extra activities, and meals that are specified under the "Not Included" heading in the tour details are the responsibility of our guests.
Will I pay an additional agent service fee after payment?
No, Traveltourshop does not charge you any additional service fees or commissions under any name other than the total amount you see on the payment screen.
Do I need to send a bank receipt as proof of payment?
You do not need to send a receipt, as our system automatically matches card payments. Your reservation will be confirmed instantly.