Frequently Asked Questions 8
How do I find the service I'm looking for?
TravelTourShop.com is equipped with multiple search engines and filtering systems.
You can access all activities within a city by selecting the city you are interested in, and you can narrow down your searches by specifying your tour type and destinations using the filtering options, thus reaching the activity you want more easily.
You can search by typing the word you want to search for in the search bar located at the top of the TravelTourShop.com website and application screen.
You can access your preferred tours by selecting the tour type you are interested in from the tour types on the TravelTourShop.com website and application screen.
How do I book a service or tour?
Click the login button
If you have a membership, enter your details and log in
If you don't have a membership, click on one of the Sign Up / Sign in with Google options to become a member
Click the "Check Availability" button for the tours or services you are interested in
After selecting the date and number of people, add them to your cart by clicking "Proceed to Cart"
Click the "Proceed" button to check your personal information and fill in your billing information, then click the "Proceed to Payment" button
After selecting your payment method, you will be directed to the payment page. After entering your card details, a bank confirmation will appear and you will be informed that your reservation has been successfully received.
When will my reservation be confirmed?
Your reservation will be confirmed after the completion of your payment, and information regarding your reservation will be sent to you via SMS and Email. The contact details of the provider who will serve you will be shared with you in the reservation confirmation email and SMS. You can contact your provider to share the necessary information (transfer point, service variety, etc.) with your provider.
Additional Services and Fees for Tours?
Within the tour you are interested in, under the "Included" heading, you can see the services included in the price you will pay.
Services you will see under the "Not Included" heading within the tour you are interested in may not be provided; if they are provided, they will be subject to an extra charge.
Tour Duration and Route Information
You can find all the details related to the tour you are interested in, such as duration, route, meeting point, etc., in the Tour Description section within the tour. You can inform your supplier about operational details such as your transfer point by using the supplier contact information shared with you after booking. Your supplier will contact you at the latest one day before your tour date to receive operational information from you.
Rescheduling a Reservation and Adding Extra Participants
In case of changes to your travel plans, you can cancel your existing reservation up to 24 hours before the event time, receive a full refund, and re-purchase according to your new travel plan. (This duration may vary depending on the service type; you can find information about the cancellation period within the tour descriptions).
If you wish to attend the relevant event with more participants than indicated during the reservation, you will need to create a new reservation for the additional individuals. It is not possible to update the number of participants on an existing reservation.
Contact Tour / Service Provider
The contact information for the tour / service provider is included in the SMS and emails sent to you with your booking.
Your Experiences and Reviews
Your completed tours can be found under the "Completed" tab in the "My Bookings" section. For completed tours, there is a "Leave a Review" button next to the respective tour. By using this button, you can rate your experiences, share your reviews and photos with people who will book the tour after you, and assist them in their tour selections.
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- Find and select the tour you want to buyTravelTourShop.com is equipped with multiple search engines and filtering systems.
By selecting the city you are interested in, you can access all activities within that city, and by using the filtering options, you can narrow down your searches by specifying your tour type and destinations to reach the activity you want more easily.
You can search by typing the word you want to search for in the search bar located at the top of the TravelTourShop.com website and application screen.
You can reach your preferred tours by selecting the tour type you are interested in from the tour types on the TravelTourShop.com website and application screen. - Book your service or tourClick the Login button
If you have a membership, enter your details and log in
If you don't have a membership, click on Sign Up / Sign in with Google to become a member
Click the "Check Availability" button for the tours or services you are interested in
After selecting the date and number of people, add it to your cart by clicking "Continue to Cart"
Click the "Continue" button to review your personal information, fill in your billing information, and click "Continue to Payment"
After selecting your payment method, you will be directed to the payment page. After entering your card details, a bank confirmation will appear, and you will be informed that your reservation has been successfully received. - Contact Tour / Service ProviderContact information for the tour/service provider can be found in the SMS and emails sent to you with your reservation.
- Share your experiences and reviews with us after completing your tourYour completed tours are visible under the "Completed" tab in your Bookings. For completed tours, there is a "Review" button next to the relevant tour. By using this button, you can rate your experiences, add your reviews and pictures to share with people who will book the tour after you, and help them with their tour selections.