Frequently Asked Questions 10
Is the supplier membership application free?
Yes, it is completely free to join our platform and list your products/services.
Can I be included in the system as a sole proprietorship?
Yes, all sole proprietorships and capital companies that can legally issue invoices can be suppliers.
I forgot my password, how can I log in to the supplier panel?
You can send a reset link to your email address by using the "Forgot Password" link on the supplier login panel.
My company name or billing information has changed, what should I do?
You can update your documents from the "Profile" tab in the supplier panel and inform our support team for approval.
Can I create multiple user accounts in the supplier panel?
No, the supplier panel operates with a single user. There is no authorization area that you can assign to your employees.
Can I freeze or permanently close my account?
You can freeze your account or request its closure by emailing [email protected], as long as you do not have any future active bookings.
Can I turn off my supplier profile visibility?
Yes, you can send your request to [email protected] and ask for your company profile to be hidden. When your company profile is hidden, your company information will not be visible under your tours.
Can I add multiple Brands/Agencies under the same company umbrella?
Yes, you can add multiple brands or agencies belonging to the same tax plate, but you will need to apply for a supplier separately for each of your brands or agencies.
Is the supplier panel mobile-compatible?
Yes, you can easily manage the panel from the browsers of your smartphones and tablets, but using it with a computer is recommended.
Can foreign nationals or companies based abroad join the platform?
Yes, all tourism companies operating legally internationally meet our supplier acceptance criteria.