Frequently Asked Questions 7
What can I see on the Dashboard screen?
On your Dashboard screen, you can track your tours sent for revision, and your upcoming or canceled reservations in real-time. You can also easily view your total tour counts, the number of visitors viewing your website or tours, and the number of comments from your guests all from a single screen.
My Tours Tab in the Supplier Panel
The "My Tours" tab in your supplier panel is the central hub where you will manage all the activities and operations you offer for sale. Through this tab, you can easily perform the following actions:
• Create and Edit New Tours: You can add new tours you want to offer for sale to the system; you can update the details of your existing tours, such as descriptions, galleries, meeting point locations, and included services, at any time.
• Price and Capacity Management: You can set seasonal prices for your tours, adjust exchange rates, and manage the maximum number of participants (capacity) allowed for the tour.
• Date and Calendar Settings: You can activate or deactivate your tours on specific days or time slots (activity sessions) through the calendar.
• Track Revision Processes: You can view tours that have been reviewed and sent for revision (editing) by the Traveltourshop team, make the requested changes, and follow the approval process.
• Check Tour Status: You can instantly check whether your tours are live (active), in draft status, or inactive.
Supplier panel Bookings tab
The "Bookings" tab in your supplier panel is the area where you can track and manage your tour guests and sales processes in real-time. You can perform the following operations through this tab:
• Booking Tracking and Status Control: You can list all requests for your tours along with their current statuses such as confirmed, pending, canceled, or revised.
• Access to Guest Information: You can access details such as the names, surnames, contact information, and participant numbers of the people who made bookings, and make your preparations before operations.
• Filtering and Reporting: You can filter your bookings by tour name, date range, or booking number, and easily manage participant lists for your upcoming tours.
Supplier Panel Calendar Tab
With the "Calendar" tab on your supplier panel, you can see at a glance how many reservations you have on each day on the calendar view. If you click on a specific day, you can instantly view all reservation details and participant lists for that day.
Supplier Panel Entitlement Tab
In the entitlements tab, you can view in detail all your pending entitlement rounds with future dates that have not yet occurred, and the entitlement amounts you will obtain from these rounds.
Supplier Panel Payment History Tab
The Payment History tab is the area where you can review all past payments made to you by filtering them based on date. Through this section, you can easily view with all the details which payment was made for which service.
Supplier Panel Comments Tab
In the Comments tab, you can see all the ratings and comments made by your guests on your active tours. Through this area, you can easily analyze your service quality and satisfaction rates by tracking your guests' feedback in real-time.
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- Review the General Status with the DashboardWhen you log in to your panel, this first screen welcomes you and provides a general performance summary:
• You can instantly track your tours sent for revision, your upcoming or canceled reservations.
• You can easily view your total tour, visitor, and guest review counts from a single screen. - Manage Your Products with the "Tours" TabIt is the main hub for all the events and operations you offer for sale. In this tab:
• Create and Edit New Tours: You can add new tours to the system; you can update the details of your existing tours such as description, gallery, location, and included services.
• Price and Quota Management: You can set seasonal prices, exchange rates, and maximum participant (quota) limits.
• Date and Calendar Settings: You can activate or deactivate your tours and sessions on which day/time they will take place via the calendar.
• Revision and Status Control: You can track your tours sent for revision; you can check if your tours are published (active), in draft, or inactive status. - Track Sales with the "Bookings" TabThis is the area where you will manage your guests who register for your tours and your sales processes:
• Booking Tracking: You can list incoming requests with their current statuses such as confirmed, pending, canceled, or revised.
• Access to Guest Information: You can make your pre-operation preparations by accessing participants' names, surnames, contact information, and number of people.
• Filtering and Reporting: You can manage participant lists by filtering bookings by tour name, date range, or booking number. - Daily Intensity with "Calendar" TabIt is a visual tool that simplifies your operational planning:
• You can see at a glance how many reservations you have on which day on the calendar visualization.
• If you click on the relevant day, you can view all reservation details and participant lists for that day instantly. - Plan Your Future Earnings with the "Progress Claims" TabIt's the first step in your financial tracking:
• You can view all your pending progress claims that have not yet occurred and are dated in the future, as well as the amounts you will receive from these claims in detail. - Review Your Financial History with the "Payment History" TabIt is the accounting record of payments made to you:
• You can review all past payments by filtering them by date.
• You can see in detail which payment was made for which type and when. - Assess Your Service Quality with the "Reviews" TabThis is the final step to measure guest satisfaction:
• You can see all reviews and comments made by your guests on your active tours.
• You can easily analyze your service quality and satisfaction rates by tracking feedback in real-time.